policy

All sales are final. No returns, refunds, or exchanges.

Please allow 5 business days for order processing and verification with an additional 5-7 business days for delivery. Orders that have 3 or more of the same items will be cancelled.

We are not responsible for wrong/insufficient addresses. If your order gets returned to us, we can ship your package again but another shipping label will need to be repurchased. We are not responsible for any lost, stolen, or damaged shipments. Any claims must be made between the buyer and shipping carrier.

Shipping and billing address must match for security reasons. Delivery cannot be changed or combined at any time. Orders cannot be cancelled.

* Please be aware of customs, duty fees, and taxes the customer will be liable to pay in any destination outside of the US. We are not responsible for any parcels returned for unpaid fees and will not issue refunds under these circumstances.

If you have any other questions not covered in this section please contact us at info@lostboysboardco.com